Privacy policy

Corner30 Privacy Policy

Welcome to Corner30! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us. Corner30 is a brand under the STEP Group, and STEP is the trading name of Stirling Enterprise Park Ltd, a company registered in Scotland with Company Number SC085314.

Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect various types of information depending on how you interact with us. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, and delivery address when you place an order.
  • Payment Information: Payment details such as credit/debit card information or other payment methods.
  • Order Information: Details of the products or services you purchase from us.
  • Usage Data: Information about how you use our website, such as IP address, browser type, pages viewed, and time spent on the site.
  • Customer Service Data: Information you provide when you contact us for support or feedback.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfil your orders and manage transactions.
  • Customer Service: To respond to your queries, provide support, and address any issues with your orders.
  • Improving Our Services: To analyse usage data to enhance our products, services, and user experience.
  • Marketing: To send you updates, promotions, and special offers (only if you have opted in to receive marketing communications).
  • Legal Obligations: To comply with legal requirements and protect our legal rights.

3. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: With third-party service providers who assist us in running our business, such as payment processors, delivery services, and marketing partners.
  • Legal Requirements: When required by law, to comply with legal obligations, or to respond to lawful requests and legal processes.

4. Your Rights

Under data protection laws, you have certain rights regarding your personal data, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can ask us to correct or update inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Objection: You can object to the processing of your personal data for specific purposes.
  • Opt-out: You can opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at hello@corner30.co.uk

5. Security of Your Information

We implement a range of security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve your experience and analyse site usage. Cookies are small files placed on your device that help us understand how you use our website. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Corner30
Unit 30, Stirling Enterprise Park, Stirling, FK7 7RP
Email: support@corner30cafe.com

For more information about our parent company, please visit the STEP Group website: www.stepscotland.co.uk